1. Introduction
Heywood MOT Station Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our business, website, or services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Company Details
Heywood MOT Station Ltd
1 Adelaide Street, Heywood, OL10 4HQ
📞 01706 618181
📧 repair@heywoodmotstation.co.uk
3. Information We Collect
We may collect and process the following data:
- Personal Information: Name, address, phone number, email
- Vehicle Information: Registration number, mileage, service history
- Payment Information: Transaction details (we do not store full card details)
- Communication Data: Emails, calls, WhatsApp messages
- Website Data: IP address, browser type, cookies
4. How We Use Your Information
We use your data for:
- Booking and carrying out MOT tests, servicing, and repairs
- Contacting you regarding your vehicle or appointments
- Processing payments and issuing invoices
- Providing customer support
- Improving our services and customer experience
- Meeting legal and regulatory obligations
5. Legal Basis for Processing
We process your data under:
- Contractual necessity – to provide services
- Legal obligation – MOT records, compliance
- Legitimate interests – improving services, customer communication
- Consent – marketing communications (if applicable)
6. Sharing Your Data
We may share your information with:
- DVSA (for MOT compliance)
- Parts suppliers and service providers
- Warranty providers (if applicable)
- Finance companies (only where relevant)
- Legal authorities where required
We do not sell your personal data to third parties.
7. Data Storage & Security
We take appropriate measures to protect your data, including:
- Secure systems and password protection
- Restricted access to authorised staff only
- Regular system monitoring
Your data is stored securely within the UK or EEA.
8. Data Retention
We retain your data only as long as necessary:
- MOT and service records: up to 6 years
- Financial records: as required by law
- Marketing data: until you opt out
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (where applicable)
- Object to processing
- Request data transfer
- Withdraw consent at any time
To exercise your rights, please contact us at:
📧 repair@heywoodmotstation.co.uk
10. Cookies
Our website may use cookies to enhance user experience. You can control cookie settings through your browser.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website.
13. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Heywood MOT Station Ltd
📧 repair@heywoodmotstation.co.uk
📞 01706 618181